To view our training videos, check out our YouTube Channel.
Treshna runs a remote support service called TeamViewer, which allows us to temporarily take control of your computer so we can look at your issues or train you without needing to physically be there. This system works though a firewall, and allows us to see what is on your screen and control your mouse and keyboard.
Please ensure you have downloaded TeamViewer before calling us for support, by following the instructions below.
To download Team Viewer, please click here and run the programme. The technician will then request your password, or a prompt will appear asking for access to your system. In this case, click Allow.
For Linux users, please click here for instructions. For all other operating systems, please contact us (details below).
If Team Viewer isn’t working, you can download Get Help by clicking here and running the programme. Once the software is installed on your computer, you should see a red Treshna icon on you Desktop with Treshna Support written under it.
To get help, run the programme from your desktop. It will ask you for the port number (you need to contact us first, we will tell you the port number) eg. 7, then click Next. We will now have access to your computer
You can download the old version of the program here.
Our Gym Master manual is avaliable online.
New Zealand: 0800 894149
Australia: 03 9111 0323
USA: 415 678 1270
United Kingdom: 0203 026 2562
Canada: 647 723 6641
International: +64 3 366 3649
Fax: 028 899 4860
Email: Email Support Now